Philips Dreamwear (Full Face)

There will be no returns on any of the products that has been OPENED or UNSEALED.

 

Returns will not be accepted if items are:

• Opened or used
• Hygienic items
• Missing their serial number/s
• Special orders (returned at our discretion)
• Returned without notification
• Returned more than 7 days after delivery

 

Items should be in their original packaging with corresponding serial number/s. 

 

Special order returns are at our discretion on a case by case basis.

 

If you would like to return or exchange your item, kindly contact us before sending it back. 

Shipping Options & Delivery Fees

 

We offer the following options for delivery:

• Within Metro Manila - Lalamove, Grab or Angkas
• Outside Metro Manila - LBC, JRS or J&T

 

Delivery Fees

• Lalamove/Grab - fee subject to app computation
• LBC/JRS/J&T - Php 400 flat rate

 

Order Processing Time

• Subject to stock and courier availability

 

Tracking Your Order

• Once your order has been dispatched, we will send you a tracking link (for Lalamove/Grab) or a waybill number (for LBC/J&T) with tracking information. 
• You will be able to track your package directly on the courier’s website.