Shipping & Returns

Returns & Exchange Policy

There will be no returns on any of the products that has been OPENED or UNSEALED.

Returns will not be accepted if items are:
- Opened or used
- Hygienic items
- Missing their serial number/s
- Special orders (returned at our discretion)
- Returned without notification
- Returned more than 7 days after delivery

Items should be in their original packaging with corresponding serial number/s.

Special order returns are at our discretion on a case by case basis.

If you would like to return or exchange your item, kindly contact us

before sending it back.

Shipping Info

Shipping Options & Delivery Fees

We offer the following options for delivery:
1. Within Metro Manila - Lalamove, Grab or Angkas
2. Outside Metro Manila - LBC, JRS or J&T

Delivery Fees
1. Lalamove/Grab - fee subject to app computation
2. LBC/JRS/J&T - Php 400 flat rate

Order Processing Time

Subject to stock and courier availability

Tracking Your Order

Once your order has been dispatched, we will send you a tracking link (for Lalamove/Grab) or a waybill number (for LBC/J&T) with tracking information.

You will be able to track your package directly on the courier’s website.